SMR Software Privacy Policy
These days, many individuals on the internet are very
concerned about their privacy on the internet. And if you are using the internet, you
should be. The internet is all about information, right? Well, every time you fill out a
form or give any information out on the internet, that information has value, and could be
sold by unscrupulous individuals. At SMR Software, we place a high value on the
information you give to us. Your information will never be sold
to other companies. Period. End of list.
Beyond that, here are some other things you should know about
what we do with your information:
Why we want your phone number: We do not
want to call you up and solicit our products. In fact, the only time a representative from
SMR Software will call you is if we have something we really have to discuss with you,
such as answering a question you have posed to us, or if we have a problem with your
order. The biggest reason we ask for your phone number is this: People change e-mail
addresses frequently. When our computer processes a form on our site, it checks to see if
either your e-mail address or phone number are already in the system. If so, it updates
your record. If not, it creates a new record for a new client. It is this check that
(hopefully) keeps our computer from sending you multiple messages.
What do we do with your e-mail address: Yes,
we do want to send you e-mail. But more importantly, we want you to want
us to send you e-mail. We try to limit the e-mail we send to one message per month, per
customer. The message of our monthly mailing is simple: Come to our site and pick up
another free embroidery stock design or clip art design. We hope that the message will
give you incentive to look around our site once a month, and familiarize yourself with the
products we offer. If you do that while visiting, that's great. If not, well thanks for
visiting anyway. On rare occasions, we will send out other messages. The last time we
broke our "once-a-month" rule, it was because the "love Bug" virus had
just broken out. Many of our friends were infected by the bug, and we compiled a complete
information site about the bug, it's potential, and remedies at our site. The mailing we
sent directed interested parties to our report page.
Why we want your address: If we have your
e-mail address, why do we want your mailing address as well? The answer is quite simple.
If we have your e-mail address, we don't want to duplicate our marketing efforts by
sending mail to you too. When we send mail, we usually have the computers check our web
database for matching addresses, and filter out folks who are already receiving e-mail
from us. After all, our web site has information long before we can create a mailing.
Also, knowing where you live is very important for us because if we are going to be in
your area, we want to notify you so you can see us if you so choose.
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SMR Software
32 Northwest Fourth Street
Grand Rapids, MN 55744
(218) 326-0890, Fax (847) 770-4792 |
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